Welcome to the FAQ center of www.beamdigits.com! We are here to answer some of your common questions about the Subway Surfers game package (including resurrection and magnet props). If you have any questions, please feel free to contact us and we will help you as soon as possible.
1. What is included in the game props package I purchased?
The Subway Surfers game package we provide includes different numbers of resurrection props and magnet props. The specific package contents include:
Resurrection props: allows you to revive once in the game and continue your adventure.
Magnet props: allows you to automatically absorb the surrounding gold coins within a certain period of time, easily increasing game points.
The number of resurrection and magnet props in different packages varies. You can choose the right package according to your needs.
2. How do I purchase the game props package?
You can easily select and purchase the props package you need through the purchase page on our website. We provide secure payment methods and support payment by credit card, debit card and e-wallet.
3. There is a problem when paying, what should I do?
If you have any problems with the payment process, please make sure your payment information is correct and check your network connection. If the problem persists, you can contact us through the “Contact Us” page of our website and our customer service team will assist you in resolving the issue as soon as possible.
4. Can the purchased props package be used on other devices?
Your purchase is tied to your account and you can log in and use the purchased props on any platform that supports the game. Just make sure you are using the same game account.
5. How do I activate my game props?
Once you purchase a game props package, they will be automatically added to your game account. In the game, you can choose to use the corresponding props at the beginning of the game or use them during the game.
6. Is it refundable?
Since game props are virtual goods, they cannot be returned or exchanged once purchased. We recommend that you make sure you choose the right package before purchasing. If you encounter any problems during use, please contact us through the customer service channel and we will do our best to help you.
7.Is my account information safe?
We take your privacy and account security very seriously. All payment information and personal data are protected by encryption technology. We promise not to disclose your personal information to third parties. Please refer to our “Privacy Policy” for details.